A good consumer delivery experience is about the ability to track and return parcels easily and to change delivery arrangements in flight. Understanding post-purchase preferences is as important as understanding the factors that persuade consumers to proceed to checkout.

Download the whitepaper to discover:

1
How shoppers prefer to track their deliveries
2
How to succeed at cross-border operations
3
The importance of flexibility
4
How to increase sales

Download the Post Purchase Experience to find out more and reveal the key findings from this year’s data.

Get the complete whitepaper by filling out the form below...

69%

say the ability to track an order is in their top 3 considerations when buying online

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