Be the first to learn what’s in store for the industry, as featured in The Times.

How can your business position itself to make of the most of today’s ecommerce boom when the future is so hard to predict? Raconteur Media has released a special report in The Times titled ‘Future of Ecommerce’. It explores how the pandemic is re-shaping the industry and what brands must do to continue delighting customers in these unique and challenging times.

In the report you will find a Q&A with Metapack’s own Chief Revenue Officer Bruce Fair on the post-purchase experience, which is a key differentiator for retailers, now more than ever.

Download the article to discover:

Why the post-purchase experience is one of consumers’ top 3 considerations right now
Why supply chains must be scaled to meet demand before consumers’ patience for the ‘new normal’ wanes
How the pandemic has re-set consumers’ shopping behaviours and expectations

*As originally seen in Future of E-commerce published by Raconteur Media on 30.6.20 in THE TIMES

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