2022 is turning out to be a highly challenging year, marked by a rising cost-of-living crisis impacting consumers worldwide. The holiday peak season will be more than ever a crucial turning point - retailers and brands simply can't afford to enter this period unaware of the state-of-play.

Our latest research gathers data from 8,000 respondents across Europe, North America and Australia, showing that 58% of consumers plan to adjust their buying behaviour in the face of the crisis. It appears that many trends are shifting and need to be taken into account for this year's peak season planning.

Download the report to discover:

1
How cost-of-living pressure is changing consumers’ buying intentions
2
The four key types of shopper to emerge from the crisis
3
Which international markets will be impacted the most
4
How spend cutting is likely to be distributed across channel and category

Download the report to discover how to succeed during Peak Season 2022 ...

64%

of retailers say post-purchase experience is a high priority in 2021

- RELATED CONTENT -


Ecommerce Delivery Benchmark - 2021

The Delivery Options Benchmark

International Ecommerce Expansion Playbook