ON DEMAND WEBINAR
As we have seen in our eCommerce Delivery Benchmark Report 2020, the outbreak of the coronavirus has changed the way people shop. We are witnessing an age where the majority of shopping takes place online, and nearly all order fulfilment is through home delivery.
This is a momentous shift, and it’s shining a bright light on the delivery experience. The all-delivery era has arrived – the only question that remains is how you will adapt your own business to take advantage of it?
of shoppers said an eCommerce site's returns policy has deterred them from shopping with them