A Metapack review of the top trends and market developments that will shape the eCommerce value chain of 2020
The retail eCommerce landscape is undergoing an unprecedented wave of innovation and fast-paced change. With disruption becoming the new norm, this Metapack study evaluates the key trends set to influence delivery models and shape the eCommerce value chains of today and beyond.
Leveraging research data from a multitude of sources – including Metapack’s 2017 consumer research findings – we explore the megatrends influencing eCommerce market evolution and what this will mean for consumers, retailers and carriers.
of shoppers now want a one-hour delivery in metropolitan areas