A Metapack review of the top trends and market developments that will shape the eCommerce value chain of 2020

The retail eCommerce landscape is undergoing an unprecedented wave of innovation and fast-paced change. With disruption becoming the new norm, this Metapack study evaluates the key trends set to influence delivery models and shape the eCommerce value chains of today and beyond.

Leveraging research data from a multitude of sources – including Metapack’s 2017 consumer research findings – we explore the megatrends influencing eCommerce market evolution and what this will mean for consumers, retailers and carriers.

Download the whitepaper to discover:

What consumers prioritize when it comes to delivery
How to meet the rising demand of same-day delivery
Five megatrend themes that will continue to exert an influence on ecommerce

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of shoppers now want a one-hour delivery in metropolitan areas


The Delivery Options Benchmark

Global eCommerce Consumer Report – Exec Summary

The Post Purchase Experience